Terms & Conditions.
Effective date · August 16, 2026
These Terms and Conditions (“Terms”) govern your use of the Namio Run mobile application and related services (the “Service”), operated by Namio Tech Ltd (“Namio”, “we”, “us”). By creating an account, starting a free trial, purchasing a subscription, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Namio Run is a running app that plays music and a beat guide matched to the cadence of workouts you choose or create. The Service includes workout creation and scheduling, run playback with music and beat guidance, optional GPS distance tracking, and a runner profile built from your runs.
Namio is not a coaching, training-plan, or medical service. Nothing in the Service constitutes medical, health, or professional training advice.
2. Eligibility and Accounts
- You must be at least 16 years old to use the Service.
- You may use the Service as a guest or sign in with a supported account (such as Google). You are responsible for the security of the device and account you use with the Service.
- Signing in links your workouts, runs, and settings to your account so they can sync across devices, as described in our Privacy Policy.
3. Subscriptions and Free Trial
- On Android, access to running with Namio requires an active subscription, available as a monthly or yearly plan. Current prices are always shown in the app and in Google Play before you commit to anything.
- On platforms where subscriptions are not yet offered (currently iOS), the Service is available free of charge. We may introduce subscriptions there later; these Terms will be updated when we do.
- New subscribers receive a 10-day free trial. You will not be charged during the trial. After the trial ends, your selected plan starts and renews automatically unless you cancel beforehand.
- Subscriptions are purchased through, billed by, and managed in Google Play. Payment is charged to your Google Play account. Subscriptions renew automatically at the end of each billing period unless cancelled at least 24 hours before the period ends.
- You can cancel anytime in Google Play (Play Store → Payments & subscriptions). Cancelling stops future charges; you keep access until the end of the period already paid for. Uninstalling the app does not cancel a subscription.
- Refunds are handled under Google Play's refund policies and applicable consumer law. Except where required by law, payments are non-refundable and no refunds or credits are given for partial billing periods.
- We may change subscription prices. Price changes apply from your next billing period and only after notice through the app or Google Play, in accordance with Google Play's rules. If you do not agree with a price change, you can cancel before it takes effect.
- Free-trial eligibility is determined by Google Play; a trial is generally available only once per Google account.
4. Health and Safety
Running carries inherent risks. By using the Service you acknowledge and agree that:
- You should consult a doctor before starting or changing an exercise program, especially if you have a medical condition, are pregnant, or have not exercised regularly.
- You use the Service at your own risk and remain solely responsible for your own safety: stay aware of traffic and surroundings, follow local rules, and keep audio at a volume that lets you hear your environment.
- Cadence targets, beat guidance, paces, and distances in the Service are informational aids, not instructions. Stop exercising immediately if you feel pain, dizziness, or discomfort.
- GPS-based distance and pace measurements are estimates and may be inaccurate or unavailable; do not rely on them for safety-critical decisions.
5. Licence to Use the Service
We grant you a personal, non-exclusive, non-transferable, revocable licence to use the app on devices you own or control, for personal, non-commercial use. You must not:
- copy, extract, or redistribute music, sounds, or other content from the Service, or use them outside the app;
- reverse engineer, decompile, or modify the app except where the law permits it despite this restriction;
- resell, rent, or provide the Service to third parties, or use it to build a competing service;
- circumvent subscription controls or access restrictions.
6. Music and Third-Party Content
Music and audio in the Service are licensed for playback within the app only. Availability of particular tracks may change at any time. Downloads are cached for offline playback inside the app and remain subject to these Terms.
7. Your Content
Workouts you create remain yours. You grant us the licence needed to store, sync, and display them to you (and to people you share them with via share links) in order to operate the Service. Share links can be opened by anyone who has the link; share only what you are happy to share.
8. Privacy
How we handle your data is described in our Privacy Policy. We do not sell your data and the app does not serve ads.
9. Availability and Changes to the Service
We work to keep the Service available and improving, but we do not guarantee uninterrupted availability. Some features require an internet connection (for example music downloads and sync). We may add, change, or remove features. If we make a change that materially reduces what an active subscription provides, you may cancel as described above.
10. Termination
You can stop using the Service and delete your account at any time in the app (Settings → Delete Account). We may suspend or terminate access if you materially breach these Terms or use the Service unlawfully. Sections that by their nature should survive termination (including 4, 5, 11, and 12) survive.
11. Disclaimers and Limitation of Liability
The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we exclude all implied warranties and we are not liable for: loss or inaccuracy of fitness data, injuries or losses arising from exercise undertaken while using the Service, or indirect or consequential losses. Our total liability arising out of the Service is limited to the amount you paid for the Service in the 12 months before the claim arose.
Nothing in these Terms excludes or limits liability that cannot be excluded by law, including liability for death or personal injury caused by our negligence, or your statutory consumer rights. If you are a consumer, you retain all rights granted by the mandatory consumer-protection laws of the country where you live.
12. Governing Law
These Terms are governed by the laws of England and Wales. If you are a consumer resident in the European Union or elsewhere, you also benefit from any mandatory provisions of the law of your country of residence, and you may bring proceedings in your local courts where the law allows.
13. Changes to These Terms
We may update these Terms from time to time. We will post the updated Terms here with a new effective date and, for material changes, give notice in the app. Continuing to use the Service after a change takes effect means you accept the updated Terms.
14. Contact
Namio Tech Ltd · hello@namiotech.com
Namio Run is developed by Namio Tech Ltd.